Notice #270030

Decimal numbers on ipads and iphones


Unfortunately, it has not proved possible to send out the planned update today, which should solve the problem with decimal numbers in registrations on ipads and iphones. However, the error is expected to be resolved on Monday morning with the regular scheduled update. In the meantime, however, you have the option of making the registrations directly on a PC in the app via

We have found the cause of the issue and expect to roll out a fix tomorrow morning. We cannot say exactly when it will be, but we will keep you updated continuously.

We are currently experiencing that on iPads and iPhones you cannot enter values ​​that contain decimal numbers. As a temporary solution, we would recommend that you use a PC to make the registrations on We are working on a solution and will keep you updated

Previous Incidents

[Resolved] Big screens needs to install Sekoia again

Began: Ended: Duration:

It may be experienced that you have to install Sekoia again on the big screens. You are greeted by a gray box that says publisher cannot be verified, are you sure you want to install this application Here you have to press install/install and then Sekoia is installed again. The change is due to a Windows update.

We've now resolved the incident. Thanks for your patience.

No further notices from the past 30 days.